​

Your Privacy

At Ultra Management Services London, we believe your personal information should always be handled responsibly, securely and transparently.

This Privacy Policy explains what information we collect, why we collect it, how we use it, who we may share it with, and the rights you have regarding your personal data whenever you visit our website or use our services.

By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.

About Us

Ultra Management Services London is the data controller responsible for the personal information collected through this website.

Registered OfficeHigh Street, Orpington, Kent, BR6 0JE

Email
ultra.managementsl@outlook.com

If you have any questions regarding this Privacy Policy or your personal information, please contact us using the details above.

Information We Collect

Depending on how you interact with us, we may collect different categories of personal information.

Information You Provide

You may voluntarily provide information including:

• Full name

• Business name

• Job title

• Email address

• Telephone number

• Postal address

• Billing information

• Information contained within enquiries or messages

• Account registration details where applicable

Information We Collect Automatically

When you browse our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Operating system

• Device information

• Pages viewed

• Time spent on pages

• Referral source

• Cookie identifiers

• Website usage statistics

Information Obtained from Other Sources

In some circumstances we may receive personal information from:

• Business partners

• Payment providers

• Analytics providers

• Social media platforms

• Publicly available databases

• Marketing partners

Why We Process Your Information

Your information is only processed where there is a lawful reason to do so.

This may include:

• Responding to enquiries

• Providing requested products or services

• Managing customer accounts

• Administering payments

• Delivering customer support

• Improving our website and services

• Monitoring website performance

• Preventing fraud and unauthorised activity

• Complying with legal obligations

• Sending marketing communications where permitted

Our Legal Grounds for Processing

Depending on the circumstances, we process personal information under one or more of the following lawful bases:

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• Your consent

Where processing relies on consent, you may withdraw that consent at any time.

Marketing Communications

If you have chosen to receive updates from us, we may occasionally contact you regarding:

• Company news

• New products or services

• Promotions

• Industry insights

• Events

• Service updates

You can unsubscribe from marketing communications at any time by following the unsubscribe link contained within our emails or by contacting us directly.

We do not sell personal information to third parties for their own marketing purposes.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us to:

• Maintain website functionality

• Remember your preferences

• Understand visitor behaviour

• Improve website performance

• Measure marketing effectiveness

• Enhance security

You remain in control of cookies and can adjust your preferences through your browser settings or our cookie consent banner.

Further details can be found in our Cookie Policy.

Who We Share Information With

We only share personal information where necessary and appropriate.

Recipients may include:

• Payment processors

• Website hosting providers

• Cloud storage providers

• Customer relationship management systems

• IT support providers

• Professional advisers

• Auditors

• Legal representatives

• Government authorities where legally required

Every organisation we work with is expected to maintain appropriate standards of confidentiality and data protection.

International Transfers

Some organisations that support our business may process information outside the United Kingdom.

Whenever information is transferred internationally, we ensure suitable safeguards are in place in accordance with UK data protection legislation. These safeguards may include adequacy regulations, approved contractual clauses or other legally recognised transfer mechanisms.

Protecting Your Information

Protecting personal information is one of our highest priorities.

We employ a range of organisational and technical measures including:

• Secure hosting infrastructure

• Encrypted communications

• Firewall protection

• Restricted system access

• Password management

• Multi-factor authentication where appropriate

• Regular software updates

• Security monitoring

• Staff confidentiality obligations

While no internet transmission can ever be guaranteed as completely secure, we continually review and improve our security practices.

How Long We Keep Information

We only retain personal information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal and regulatory obligations.

Typical retention periods include:

InformationTypical Retention

General enquiriesUp to 24 months

Customer recordsDuring the relationship plus 6 years

Financial recordsMinimum 6 years

Marketing preferencesUntil withdrawn or inactive

Website analyticsUp to 26 months

Where legal proceedings or regulatory requirements exist, retention periods may be extended accordingly.

Your Privacy Rights

UK data protection law provides several important rights.

These include the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information where appropriate

• Restrict certain processing activities

• Receive your data in a portable format

• Object to processing based on legitimate interests

• Withdraw consent where consent has been relied upon

• Request review of automated decisions where applicable

Requests can be submitted using the contact information provided in this Privacy Policy.

Children's Privacy

Our website is intended for business users and individuals aged 13 years or older.

We do not knowingly collect personal information from children. If we become aware that such information has been provided, we will take reasonable steps to remove it.

External Websites

Our website may include links to websites operated by third parties.

These websites operate independently and have their own privacy practices. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Policy

From time to time we may revise this Privacy Policy to reflect legal, regulatory or operational changes.

The latest version will always be published on this page together with the updated effective date.

We encourage visitors to review this page periodically.

Contacting Us

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us.

Ultra Management Services London

Registered Office:High Street, Orpington, Kent, BR6 0JE

Email:
ultra.managementsl@outlook.com

Your Right to Lodge a Complaint

If you are dissatisfied with how we handle your personal information, we would welcome the opportunity to resolve your concerns directly.

You also have the right to submit a complaint to the UK supervisory authority responsible for data protection matters.

Information Commissioner's Office (ICO)

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Website: https://ico.org.uk